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Frequently Asked Questions

When contacting support, please include your ID!

Link to your account
zombiecase.vip/user/6724662

Attention!

If you did not find an answer in this section, please write to zombiecase@outlook.com or contact site support!

To open the top-up page, click the balance button in the top-right corner. Then choose a convenient payment method. If you have a promo code, enter it in the corresponding field. Click “Top up balance” and follow the next steps shown by the system.

Funds usually reach your balance within a few minutes, but external payment system issues can sometimes cause a longer delay. If the funds have not reached the site within 2 hours, contact support on our website.

To use a promo code, open the top-up page and enter it in the “Promo code” field.

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